Interviewer: So I’m on site here today with Phil Russell of CrackMaster Concrete and Phil is cleaning a drain today. Phil can you explain the equipment to us as some of it is new to me and I’m sure it is to a lot of people. Maybe you can explain what it is that you’re doing here and talk about the equipment that you’re using so people can understand how it works.
Phil Russell: Well, both of these machines here, one’s a “flusher” and one is a “snake” or an “eel” and they can be used in storm lines or sewer lines. And with the flusher here, it’s got four heads going back and one going forward. And the configuration can be changed too.
Interviewer: So, that will do the backflush then?
Phil Russell: Yes
Interviewer: It goes down the system and it flushes backwards.
Phil Russell: It pulls everything back into a catch basin
Interviewer: I understand.
Phil Russell: And this is more for blockages of the iron — the red iron oxide that we have in the systems here in the Langley and Surrey area. And then this is more for tree roots and stuff like that, major blockage. This thing is pretty nasty. It pulled back tree roots like you wouldn’t believe. It’s (00:01:07).
Interviewer: Okay. So, a recap here, if there is a blockage in the drainage system of some type, you’d probably send a camera down first, of course —
Phil Russell: Yes
Interviewer: To review where the problem is, determine what type of equipment you’re going to use.
Phil Russell: Yes
Interviewer: And then from that point, your decision to be made is which way to go and you solve the problem.
Phil Russell: Exactly, exactly. Both machines do the job quite well but one is a little more for one area and one is for the other the major blockage is one, and the tree root is another.
Interviewer: Okay. I know that tree roots in Vancouver can be a real problem. I guess the question I have for you, if a person is being prudent about the maintenance of their home, I guess one-year maintenance would be a good thing to do?
Phil Russell: It would be a great thing to do. You know, one-year maintenance would probably make the difference between replacing your system ones every 20 years to you know once every 10 years kind of thing.
Interviewer: So it’s cost effective to do it.
Phil Russell: Yes and it’s preventable too, right? You’re preventing your basement from flooding and the biggest thing for this, these “flushers” and “eel,” if your basement has that watermarks up the wall and then on the floors, that means it’s your weeping tile system. That’s the telltale sign. If that’s what’s showing around the perimeter of your property on the inside, then that’s weeping tile system.
Interviewer: Okay. So if somebody were suspect of a problem in their house give you a call — you determine the nature of the problem and give a free quote?
Phil Russell: Yes, it’s a free quote, anywhere in the lower mainland, the greater Vancouver area kind of thing.
Interviewer: And when the work is done, your warranties are second to none?
Phil Russell: Second to none. We have no problems in that area. They can get a hold of us at 604-614-2615.
Interviewer: Excellent. Thank you very much again Phil.
Phil Russell: Thank you.